At SP Boutique, protecting your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.

By using our website or placing an order, you agree to the collection and use of information as described in this policy.

This Privacy Policy applies to information collected through our website, checkout process, customer support, marketing systems, and third-party services used to operate SP Boutique.

This policy does not apply to third-party websites, platforms, or services that SP Boutique does not own or control.

We may update this Privacy Policy from time to time to reflect business changes, legal requirements, or service updates.

When changes are made, the updated version will be posted on this page. Continued use of our website after updates means you accept the revised policy.

Personal information we may collect includes:

• Name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase history
• Account login details (username/password if applicable)
• Customer service messages and support requests
• If you choose to provide it: birthdate and gender

Technical and usage information we may collect includes:

• Device type and browser type
• IP address
• Operating system
• Unique device identifiers
• Site activity such as page views, clicks, and search terms

Anonymized & aggregated data: If information is anonymized or aggregated, it is treated as non-personal information. If it is combined with personal information, it will be treated as personal information.

We use information to:

• Process and fulfill orders
• Send order confirmations, shipping updates, and customer support responses
• Provide customer service and resolve disputes
• Improve our products, website experience, and services
• Prevent fraud and unauthorized transactions
• Personalize offers, promotions, and advertising (where permitted by law)
• Comply with legal obligations

We do not sell your personal information.

We may share information with trusted service providers who help operate our business, such as:

• Ecommerce and hosting providers (e.g., Shopify)
• Payment processors and financial institutions
• Shipping carriers and fulfillment partners
• Email and marketing platforms
• Analytics and advertising platforms
• Customer support systems

These third parties only receive information necessary to perform services on our behalf and are not permitted to use it for unrelated purposes.

We may use advertising and marketing tools that collect information through cookies, pixels, and similar technologies to measure performance and deliver relevant ads.

You may opt out of marketing emails at any time by using the “unsubscribe” link in our emails. You may also adjust browser settings and ad preferences to limit targeted advertising.

We use cookies and similar technologies to:

• Remember preferences
• Support site features and checkout functionality
• Analyze site traffic and visitor behavior
• Deliver and measure marketing/retargeting ads (where permitted)

You can disable cookies through your browser settings. However, disabling cookies may limit site functionality and may prevent some features from working properly.

When you make a purchase, you provide payment information (such as billing details). This information is shared only with authorized payment processors and banks to complete your transaction securely.

We use reasonable industry-standard safeguards designed to protect your information, including secure processing systems and restricted access to sensitive data.

We retain information as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce our policies.

Transaction records may be retained for accounting, tax, fraud prevention, and legal compliance purposes.

We may disclose information if required to do so by law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of SP Boutique, our customers, or others.

If SP Boutique is involved in a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of that transaction. Any new owner will be required to handle your information in accordance with this policy.

SP Boutique is a United States-based business. If you access our website from outside the U.S., you understand that your information may be transferred to, processed, and stored in the United States.

Our services are intended for individuals 18 years or older (or 21 where required by law).

We do not knowingly collect personal information from minors. If we discover that information has been collected from a minor, we will delete it.

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of certain information (where applicable)
• Opt out of marketing communications

To submit a request, contact us at: support@spboutiqueshop.com

Please note: certain information may be retained for legal, fraud prevention, accounting, or order history purposes.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request details about personal information collected and how it is used.

We do not sell your personal information.

To submit a request, contact: support@spboutiqueshop.com

If you have questions about this Privacy Policy or how your information is handled, contact:

SP Boutique Customer Support
Email: support@spboutiqueshop.com
Phone: 434-272-8572