Sex Doll FAQ & Policies

Absolutely! All images on SP Boutique come directly from the manufacturers. While the photos are professionally shot with ideal lighting and settings, every doll we sell is 100% authentic and brand-name. The doll you receive will match the design, appearance, and quality shown in the pictures.

In some cases, we may need to substitute parts of the doll (such as the head, wig, or outfit) to ensure you receive your doll promptly. We will always require your permission before making any substitutions.

Absolutely. A sex doll from SP Boutique is designed for long-term enjoyment and quality. Each doll is made from premium, body-safe materials and crafted to provide realistic looks, feel, and functionality. While the upfront cost may be higher than other adult products, the durability, customization options, and lifelike experience make it a worthwhile investment for personal satisfaction, intimacy, or companionship. With proper care, your doll can provide years of enjoyment, making it more than just a purchase—it’s an investment in your pleasure and lifestyle.

All sex dolls at SP Boutique are crafted from high-quality, body-safe materials, including medical-grade silicone or TPE (thermoplastic elastomer). These materials are soft, realistic, and durable, designed to mimic the feel of human skin while being safe for intimate use. Every doll is made with attention to detail, ensuring both a lifelike appearance and a satisfying tactile experience.

Medical-grade silicone is a high-quality, body-safe material used in many medical and personal products. It is non-toxic, hypoallergenic, and durable, making it safe for intimate contact. In sex dolls, medical-grade silicone provides a realistic feel, smooth texture, and long-lasting performance, ensuring both safety and a lifelike experience.

With proper care, a sex doll from SP Boutique can last many years. The lifespan depends on factors like material type (TPE or silicone), frequency of use, and how well the doll is cleaned and stored. Following our care instructions—such as gentle cleaning, careful handling, and proper storage—will help maintain your doll’s appearance, texture, and functionality for the long term.

No, sex dolls cannot be tried before purchase due to hygiene and safety regulations. At SP Boutique, we ensure that every doll is 100% authentic, high-quality, and carefully inspected before shipping, so you can be confident in your purchase. Our detailed product descriptions, images, and sex doll maintenance guide are designed to give you a clear idea of what to expect.

Yes, the Slutty Sandra Lifelike Sex Doll features a built-in, reinforced anal canal designed for durability and realistic use. The canal is body-safe and flexible, but it is reinforced for structure, so if inserted too far, you may feel the underlying support. Following care instructions and using the doll as intended ensures both safety and longevity.

Sex dolls are designed to be durable, but they are not indestructible. Excessive force, improper use, or going beyond the doll’s intended design can cause tears, ruptures, or damage. At SP Boutique, all sales are final, and we cannot accept returns or replacements for damage caused by misuse.

No. All sales at SP Boutique are final due to hygiene and safety regulations. We cannot offer refunds or partial refunds for any reason, including change of mind or accidental damage.

If you encounter a manufacturing defect or issue present upon arrival, please contact us at support@spboutique.com—we can provide guidance or solutions, but replacement or refund is not available.

If you receive a doll with a manufacturing defect, please contact us within 24 hours of delivery at support@spboutique.com. Be sure to include photos and a detailed description of the issue so our team can quickly assess the situation and provide guidance.

No. You do not need to use the doll to check for defects. Most manufacturing defects—such as tears, broken joints, misaligned parts, or missing accessories—can be identified through visual inspection, handling, and checking the doll’s functionality immediately upon arrival.

We strongly recommend inspecting the doll right when it arrives and reporting any issues within 24 hours, so we can provide guidance while maintaining hygiene and safety standards.

Yes! Most dolls from SP Boutique, including the Slutty Sandra Lifelike Sex Doll, come with outfits and basic accessories. Some models may also include a care guide or instruction booklet to help you properly clean, store, and maintain your doll for long-lasting use. Always check the product description to see exactly what’s included with your purchase.

“Using the doll as intended” means following the manufacturer’s instructions and care guidelines to ensure safety and longevity. This includes:

• Gentle handling: Avoid excessive force, twisting, or bending the doll beyond its natural range of motion.
• Proper insertion: Use lubrication and avoid inserting objects too far or at extreme angles.
• Cleaning and storage: Clean the doll after each use with recommended products and store it in a safe, dry place.
• Avoiding damage: Do not cut, puncture, or modify the doll in ways not intended by the manufacturer.

Following these guidelines ensures the doll remains safe, durable, and realistic for long-term use.